I recently setup a new ASUS PC running an AMD A10-6700 with Windows 8.1 X64, and when I try to watch shows via GenieGo I see the video, but there is no audio. Other streaming apps do have audio. I checked the default sound settings and confirmed there is no issue with muting for the GenieGo specifically. I have tried uninstalling and reinstalling the application, but no change. At the moment, I am downloading a show to my PC to see if I get audio that way versus streaming. Any help is appreciated.