5 Replies Latest reply: Oct 12, 2014 1:57 PM by litzdog911 RSS

Genie Mini won't send signal on HDMI


Brand new compatible TV that gets an error message when attempting to use HDMI cable connection.

Double checked all settings on TV and Genie.  Checked that the TV meets Genie communication requirements.

The HDMI cable is of the newest standard, (Ethernet capable, 3D and Audi return), and I am wondering if that could possibly be the cause, or if there are other things that can resolve this issue through settings etc?  The cable is supposed to be 100% backwards compatible, so I am doubtful that is the issue.  Have not had a spare old HDMI cable to test.

Any idea are welcome.  Thanks.