2 Replies Latest reply: Aug 13, 2014 4:25 PM by happylady0910
Using the GenieGo inside your own home network has nothing to do with your internet service, so that shouldn't be an issue. But give us some more info ....
- How is the GenieGo connected to your home network? Please be specific.
- Is your iPad connected to the same network as you GenieGo?
- Have you tried resetting the GenieGo using its red reset button?