3 Replies Latest reply: Aug 18, 2014 10:50 PM by shelbygt1969
This issue has been going on for many months now, which is very annoying. The sporadic pixelation and sound cutting out is just annoying enough to miss a couple of important words of any given dialogue. This happens every 2-10 minutes. I called and had tech support check my system and everything checks out okay. It happens on the both DVR recordings and on live tv, so I know it is the signal coming in to the receiver and not the HDMI. I changed out all the coax from the receiver to the dish and the dish signal is 97-99%. The only thing left to be causing this is the SWM module inside the house or the LNB on the dish. How can I get these items sent to me. I also just received a new HR/44 receiver yesterday and the issue continues, so that is not the problem either.