5 Replies Latest reply: Sep 5, 2014 9:22 AM by enjoymovies RSS

Problem installing DirecTV Player on Windows7


I get to the download page, click on the blue "Install DirecTV Player" click on the "run" for the application that pops up and it tells me that there are two items I need to install (both Adobe Flash items, one Player one plugin for IE). I click on "Install" and I get the following error:


An error occured while downloading the file http://download.macromedia.com/get/flashplayer/current/licensing/win/install_flash_player_11_plugin.exe . What would you like to do? Retry/Cancel


I have tried to type in that URL and indeed it doesn't exist. Could this be that Adobe has upgraded their version and this link doesn't work anymore? I've tried it in Chrome, I've tried it in IE, I've tried it in FF and I get the same answer every time. I've looked at the system requirements and my system meets all requirements.


Any thoughts?


- Becky