1 Reply Latest reply: Aug 28, 2014 12:11 PM by shannon01 RSS

Upgrade / Protection Plan


I don't currently pay for the protection plan. I'm using 3 old DTV DVRs. If I activate the protection plan, how long do I have to wait before requesting the FREE upgrades for my DVRs?


Also, is it $7.99 per DVR or a flat rate?


Thanks in advance,


  • Re: Upgrade / Protection Plan

    I believe you need to have it for a year before you get the free upgrades but you can get service calls immediately, check your DTV account or call you may already qualify for free updates and yes it is only $7.99 flat rate.