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How do I get to my bill

Att is redirecting me to Directv.com  This site is telling me i have to pay through Windstream????

Question

 • DIRECTV Account

64

10

0

Hooking up a second tv?

I recently had direct tv installed a month ago and a week ago I had geni 4k installed the installer told me not to use the remote for the first box anymore can I hook up a second tv to the original box?

Question

 • DIRECTV Equipment

38

3

0

Cannot Log Into Starz App

When I go to log into Starz online, or on my Apple TV, or even on my phone, I am given the error message: Authentication Error You are not authorized for STARZ service I do have the Starz package on my Directv. I have tried restarting my laptop and refreshing the Apps to

Question

 • DIRECTV Account

27

2

0

RC73 remote will not turn tv on or off

My RC73 remote functions work to change channels, volume and guide. But I cannot turn my Vizio tv on or off. What should I do? 

Question

 • DIRECTV Equipment

136

6

0

multiple box usage

Why do you get 20 streams for free on the streaming side yet we get charged for every box on the equipment side even when we actually own the boxes? For me its even worse since I have it written into the contract I dont pay for extra boxes  but when ATT bought in they dont have a way to do tha

Question

 • DIRECTV Equipment

61

17

0

No Service Since Nov 18

My account number has been disconnected since November 18. My bill is paid and current. When I call customer service, I  keep being told I have to speak to RSH department at 1-877-684-6120, however I’ve been calling them and never get anyone from that department to answer. It’s always billing,

Question

 • DIRECTV Account

44

4

0

Iphone Directv App doesn't find local channels to record

When using the Directv app, and trying to record a show on our ABC station (Denver) the app pulls up 396 WABC New York. It doesn't access local channels, but pulls up distant ones instead.  How to fix?

Question

 • Watching DIRECTV

22

1

0

DirectTv bill & account no longer on ATT Account

Just last month I looked at my DirectTv acct on my ATT Account and even ordered a new remote. Now everything for Direct TV is gone and when I try to reconnect it the ATT acct the system tells me "looks like you don't have a TV account and will be logged out." No communications at all. New DirectTV b

Question

 • DIRECTV Account

107

5

0

Accepted Solution

Official Solution

Closed

Can't download dvr to ipad or iphone

I turned the auto prepare on and I still will not prepare it to download.  I waited 24 hrs and it’s still says preparing download.  What I’m I doing wrong?

Question

 • DIRECTV Equipment

2.2K

5

0

Recorded shows won't update

Old recorded shows keep showing up on my "Recorded Shows" menu. It doesn't update with the recently recorded shows.  I can see the in the "List View".  How do you fix that?

Question

 • Watching DIRECTV

23

2

0

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