anyone else get completely scammed by the direct tv sales people???
I was lied to on all accounts and when I call customer service to complian and rectify they just tell me "nothing we can do" No one even cares. Not one person (I tried 3 times) even came close to attempting to give me what I was told.
I was told a one year contract....it was for two years
I was told a two year price lock...it was for one year
I was told movie channels included....except its only for 3 months then another $54/mo
I was told NFL package included....except its only for first year then pay more more more
I was told that my Comcast termination fee would be paid ($210)....except it wont be
I was told 4k on all my TV's...except the main one cant be 4k
I was told $118/mo including fees and taxes....except my bill was for $140
Total fraud....oh and I was told if Im not happy then I can cancel for the small fee of $420.
No one and I mean no one in customer service cares, no one wants to fix it, no one wants to tell the salesman to stop lying because that would mean less accounts. Just sweep it under the rug...great job att...don't worry Ill be more then happy to tell as many people as I can about your legendary service.
Have a great day