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R

New Member

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8 Messages

Tuesday, September 19th, 2023 2:16 PM

CANCEL SERVICE

Tired of your foreign customer service reps.

Community Support

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19.7K Messages

7 months ago

Hello, we don't want to lose you as a valued customer. Let's change your customer service experience. Please share more details with us on Private Note to continue with the assistance. Andres, DIRECTV Community Specialist

ACE - Expert

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20.4K Messages

7 months ago

@RobJLis 

To cancel you must call DirecTV. When you get the voice system say "cancel" and it should route you to the correct department.

The official help team that is messaging might be able to help whatever you were trying to take care of that the previous reps couldn't, but to cancel you still must call.


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