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1 Message

Thursday, September 5th, 2024 12:50 PM

Chat button does not work

I have been trying to cancel my DirecTV stream account but the online chat does not work, I do not have the time or patience to call to cancel. Does anyone know how to cancel online?

ACE - Expert

 • 

5.9K Messages

9 days ago

No longer available on-line. You have to call to cancel.

ACE - Expert

 • 

21.1K Messages

9 days ago

Calling to cancel is how it works. When you get the voice prompt say "cancel" which should route you directly to minimize transfers. You will have to find the time and patience to do so like anyone else who decides to cancel.

ACE - Expert

 • 

20.3K Messages

9 days ago

AFAIK you go the the DTV via internet AKA DTV streaming website to cancel.  This is the DTV sat forum.


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