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lpalpa's profile

Contributor

Wed, Sep 18, 2019 10:35 PM

Direct TV Reward Card

How has AT&T stayed in business when the wait time to speak to a representative is now at 56 minutes? I was told I'd receive a $200 Visa reward card if I agreed not to cancel my Direct TV.  I've made 3 calls to see where this $200 reward card is.  Signed in today and now it reads "disqualified"-WHAT??????

So I am now at 56 minutes just to ask why the heck my reward card is disqualified. And I see lots & lots of posts concerning the same thing.

 

AT&T, what a joke! 

Contributor

Il y a 3 y

Come to think of it I haven't received the VISA reward card I was told I would get to switch from Dish to Directv back in February 2019.

New Member

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1 Message

Il y a 2 d

Can u get cash back after buying something in store

DIRECTVhelp

Community Support

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15.6K Messages

Il y a 2 d

Hello @Staceyswife thanks for reaching out.

While the cash back option is not available, on the other hand there is a limited time offer for some eligible customers to receive $100 reward card and use it at some stores for getting DIRECTV service.

Feel free to reach us in case you have more questions.

Eimmy, DIRECTV Community Specialist


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