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lovinmy2boyz's profile

Contributor

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1 Message

Sun, Nov 11, 2018 5:15 AM

DIRECTV keeps sending me to the AT&T login page

I have separate AT&T and Direct TV accounts and since some sort of merger or something this last few months I can't log into my Direct TV account because it keeps sending me to the AT&T login page.  This is so darn frustrating! I've changed passwords so many times now I don't know what my login id is or password.  

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DIRECTVhelp

Community Support

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16.4K Messages

4 y مضت

Hello @lovinmy2boyz!

We'd love to help you here! We want you to understand how to easily manage your account, using your AT&T access ID. The use of your access ID to sign in and access your account makes its easy to pay bills and manage all your account with one sign in.

Please view this article to help you understand the use of your AT&T Access ID. Moving forward, if you already have an AT&T access ID and password, you can actually Manage another account with your existing Access ID, by linking another account to your ID.

Please view this article to learn how to Create your user ID if you need to get that done or retrieve your ID and password.

Let us know if you need anything else!

Yetty, AT&T Community Specialist


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