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MAMAT5's profile

Contributor

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1 Message

Tue, Nov 13, 2018 12:32 AM

Closed

HOW DO I CORRECT A OVER PAID ACCOUNT?

HOW DO I CORRECT AN OVER PAID ACCOUNT??

Accepted Solution

Official Solution

tgreaves

Former Employee

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1.5K Messages

3 y ago

If you are out of contract and accidentally over paid your account. You can call 1800.531.5000 to request a refund. If the account and contract is still active, that credit will go towards your next months bill. Keep in mind that anything $4.99 or less and $500.01 or more will be paid back either via a cheque or bank deposit. any amount in between will be refunded onto a Visa giftcard and mailed back to you.

litzdog911

ACE - Sage

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40.8K Messages

3 y ago

What sort of "correction" are you looking for?

Have you called DirecTV .... 1 800 531 5000

 


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