stopping my service
Why will it take a month to stop my? I called to cancel my service the first week in May of 2020. I was told that it would not be stopped until June 3. What is the holdup? That's not right. The next bill will be paid automatically from my account on May 24. We are billed a month in advance. So, will I be paying an extra month since I wanted it stopped the first week in May? I've already disconnected all the equipment on May 6. I should NOT have to pay for the rest of May and most of June too. You even sent me the Equipment Return Box on May 9. Why send me that box if I still have service?