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S

New Member

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1 Message

Mon, Sep 19, 2022 2:01 AM

Won't give a pin number

I'm trying go add my second reciever mini box after replacing my genie, I've gone through the steps to add a client, it searches but no pin gets displayed on the screen and it's like it times itself out and goes back to the main screen.  What do I do??

shannon02

ACE - Expert

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17K Messages

2 months ago

You are using the main Genie to get the pin?  If so then try a red button reset of the main Genie.

(edited)

detuch254

ACE - New Member

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2.6K Messages

2 months ago

Also, make sure the Genie Mini client has a solid green light on the front where it says ‘NETWORK.’ In other words, make sure it is connected properly to the coaxial cable and to the splitter.


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