New Member
4k genie and non 4k tv
I have a genie c61k-700 receiver and a non 4k tv. I have had them successfully connected through a marantz av receiver since 2015. However my marantz is in for repair as I am unable to connect the genie directly to my non 4k tv. The message I get is "this tv input does not support directv 4k service. If the tv has multiple HDMI ports, please try another."
Any suggestions?
hirollerlabs123
New Member
4 years ago
I have tried all of the HDMI ports on the non 4k tv and it does not connect.
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shannon02
ACE - Expert
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20.7K Messages
4 years ago
You have a C61K mini and of course you will that message on a non 4K TV as none of the HDMI ports support 4K, I believe if you uncheck 4K on the mini it will go away. DTV is not suppose to provide a C61K mini for a non 4K TV.
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hirollerlabs123
New Member
4 years ago
How do i change/uncheck the mini genie from HD to SD? Is this done at the genie box itself? I appreciate that you took time to respond to my issue. TU!
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