ads are scrolling across the bottom of our tv since getting our new reciever 2 weeks ago.

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@md4838 wrote:
No, still have them.
When I press the info button on the remote, it says store demo. Is that what is causing them? If so, how do I get rid of it?

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INFO button on which remote?  Your DirecTV remote or TV's remote?

I'm not aware of a "Store Demo" mode on any DirecTV equipment.  

 

If it's your DirecTV remote, please post back what DVR/Receiver model you have and where you got it.

 

Those ads are most likely coming from your TV, not your DirecTV box.  Check the owner's manual for your TV to see how to disable that. 

 

 

Thank you.

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@md4838 wrote:
Thank you.

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Did you find the appropriate setting on your TV?

 

Not sure what you mean?

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@md4838 wrote:
Not sure what you mean?

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Just wondering if you were able to disable those "scrolling ads".  And, if so, how you did it.

 

No, still have them.
When I press the info button on the remote, it says store demo. Is that what is causing them? If so, how do I get rid of it?

The TV Remote-I think I’ve solved the problem. I went to this site and it walked me through how to take the store demo setting turned off. After 40 minutes, still no ads popping up. It usually came up every half hour.
http://support-us.samsung.com/cyber/popup/iframe/pop_troubleshooting_fr.jsp?modelname=PN50B550T2F&idx=168829&modelcode=&

Thanks for the update!