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Hayesd's profile

Contributor

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3 Messages

Tuesday, March 20th, 2018 2:52 AM

Background of guide and menu screen is just logos

I can't see the menu or guide screen.  There is no background just a bunch of tv channel logos. Constant problems with Directv only had the service 3 weeks but had 2 guys come out and now this.  So dumb!

Accepted Solution

Official Solution

ACE - Sage

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45K Messages

6 years ago

Try resetting your DVR/Receiver using the red button near the access card. 

Contributor

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3 Messages

6 years ago

I have done that. I have called support to many times pretty fed up with the "reset your receiver" line. I have done this seems like everyday because something new is wrong everyday. This is not how I want to watch tv. Pay good money to watch this tv, not be a technician.

ACE - Sage

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45K Messages

6 years ago

Can you post a photo?


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