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Candysimmons's profile

Contributor

Tue, Mar 19, 2019 2:13 AM

Closed

Can a Dish be broken without any visible signs of damage?

Strong winds blew our direct tv dish over, now we cant find the signal. Can the dish be broken without any visible signs of damage? How much is it to replace one?

Accepted Solution

Official Solution

Cstarman922

Employee

 • 

144 Messages

4 years ago

It is possible that the fall caused some damage that is not visible (particularly to the LNB, lens on the dish). Dishes go for various prices online but a service call with DirecTV is $99 or free with their protection plan. You can call 1.800.531.5000 to set up an appointment.

shannon02

ACE - Expert

 • 

17.1K Messages

4 years ago

Service calls are $99 covered if you have the protection plan, covers everything needed to repair the system and you get a 90 day warranty. 

Contributor

4 years ago

Thank you.  We dont have the protection plan. So a technician comes out for 99 dollars, decides the dish is broken. Then how much is a new dish?

Cstarman922

Employee

 • 

144 Messages

4 years ago

Replacing a dish would be included in the service call. 


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