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J

1 Message

Monday, September 18th, 2023 11:53 PM

Can't delete & remove a recorded show.

One of the Weakest Link shows we recorded is stuck on 'recording'.  All our efforts to delete it, stop recording it, cancel series recording have failed.  Do we need to reboot the system or should we do something else?

ACE - Sage

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45.7K Messages

10 months ago

DVR/Receiver model number?

You can reset it using the red reset button. Location depends on the model. 

Community Support

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20.5K Messages

10 months ago

Hi joadams422. Getting content you removed on your recordings is not usual. Let's get your programming to the right place. We will contact you for personalized assistance.

Claudia, DIRECTV Community Specialist


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