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lschuttlercan's profile

Contributor

Sunday, November 10th, 2019 9:58 PM

direct tv equipment return

The dish  for direct tv and the fiber box coming into the house are devices I cannot take down or disconnect to return?  Is that okay and there will be no charge?

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ACE - Expert

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20.4K Messages

4 years ago


@lschuttlercan wrote:

The dish  for direct tv and the fiber box coming into the house are devices I cannot take down or disconnect to return?  Is that okay and there will be no charge?


All DirecTV ever wants back is the receiver/client boxes if returnable model. Everything else you own upon install. Take boxes to a FedEx or UPS Store that participates in the free return program. Depends what model numbers they are if they want them back or not.

 

As for the "fiber box", that would not be DirecTV as they don't use fiber. Sounds like your internet, in which case check with your internet service provider (ISP).


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