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dw726582's profile

Contributor

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2 Messages

Fri, Nov 9, 2018 11:36 PM

Closed

Direct Tv equipment

We currently have Direct TV. We are about to buy a new house. How does that transition of equipment work if we decide to stay with Direct TV? Do we just get new equipment or do we need to take what we have? Satellites, etc..

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Official Solution

litzdog911

ACE - Sage

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43.7K Messages

4 years ago

DirecTV has a program just for folks like you.  Take your existing equipment and they'll set up a dish at your new house ....

https://www.directv.com/DTVAPP/content/movers

 

What equipment models do you currently have?  

If it's older non-HiDef stuff, this would be a good opportunity to upgrade, too. 

 

Contributor

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2 Messages

4 years ago

Not sure on model of equipment. Is there a cost for installation or upgrade?
litzdog911

ACE - Sage

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43.7K Messages

4 years ago


@dw726582 wrote:
Not sure on model of equipment. Is there a cost for installation or upgrade?

Depends on how long you've been a customer.  See the details at the link I've posted.

 

New Member

2 years ago

I need 2 new remote controls, cannot find the heading for the method of ordering them online  on the website. It tells me to got to My At&T and login, then go to TV Equipment and service, which  I can't find, when I search for it , it shows a bunch on other stuff that gets me nowhere, ARGGGHHHHHH

shannon02

ACE - Expert

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17K Messages

2 years ago

Remotes are cheaper online.

Juniper

ACE - Expert

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17K Messages

2 years ago

@BROBERTS43 

AT&T is still moving functionality from the legacy DirecTV website. So ordering options are not fully (if at all) available at this time.

As @shannon02 was pointing out, it is cheaper to find through an online retailer (Amazon, etc.) instead of the $15 for directly through DirecTV itself. I suspect this is because of being a bulk distributer set for online shopping to be the norm.

This is a thread from 2018 regarding how a Movers order works - CLOSED


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