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WorstinUniverse's profile

Teacher

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1 Message

Thu, Jul 20, 2017 12:52 AM

Equipment Return Address

I have tried to cancel my DirectTV and AT&T accounts over and over and over again. I sent my internet device somewhere with no response back and I've had my useless DirectTV equipment sitting by my door to return for weeks and weeks.

 

Does anyone know the correct address to send my equipment to?

Does anyone have an address to send a written notice of my cancellation into?

 

Any help is greatly appreciated. Thanks.

Juniper

ACE - Expert

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14.3K Messages

6 m ago

@Ohiovalleyboy1969 

We don't know where you live so cannot give you the address of what is closest to you. Going to their location lookup you can find the one most convenient to you.

However, if you mean a ship-to address, then that is not available. Such info has never been listed as customers don't pay for return. You take to a FedEx or THE UPS STORE that participates, or as mentioned if over 10 miles away from one you then call DirecTV to use the old process of sending you a return kit.

ACE - Expert

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269 Messages

6 m ago

@Ohiovalleyboy1969  said

Just Give Us A Physical Address, Not A Bunch Of Mumbo Jumbo Internet Address's Already? You Know Like 111 Pond Road Anywhere, Here. U.S.A. 01234-56789

 As stated, that's not an option.


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