New Member
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2 Messages
Genie remote?
Just got a new replacement Genie remote. It seems to be working fine except when pressing OFF. The remote turns off the receiver but then the TV show a No Signal message. The old remote use to turn off the receiver and TV. Any suggestions?
Accepted Solution
Official Solution
shannon02
ACE - Expert
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18.6K Messages
2 years ago
You have to program the remote to the TV.
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Harry1947
New Member
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2 Messages
2 years ago
Thank you, that worked.
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shannon02
ACE - Expert
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18.6K Messages
2 years ago
You are welcome.
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DIRECTVhelp
Community Support
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18.1K Messages
2 years ago
Thank you for the update, @Harry1947.
Thank you to the ace for the useful information.
We are happy to hear that you were able to program your remote, and that it is working properly.
If you have any other questions or concerns, feel free to reach back out.
Thank you for choosing AT&T.
Marc, AT&T Community Specialist
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