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gjspas's profile

Contributor

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2 Messages

Thursday, September 6th, 2018 5:10 PM

Getting new equipment, was told I can save my recordings

I was told by customer service that I can save my recorded shows and download them into my new Genie.

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litzdog911

ACE - Sage

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44.6K Messages

5 years ago


@gjspas wrote:

I was told by customer service that I can save my recorded shows and download them into my new Genie.


You were told wrong.  So sad that DirecTV reps still can't answer this simple question.  There is no way to transfer recordings from an old DVR to a new DVR.  Saving those old recordings must be done the "old fashioned" way .... Recording them to a VCR, DVD Recorder, or PC with audio/video capture hardware/software.  Your best bet is to view any valuable recordings before getting the new DVR.  Many of your recordings might be available via OnDemand, or reruns.  

 

 

Contributor

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2 Messages

5 years ago

How do I transfer them?


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