Contributor
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2 Messages
Getting new equipment, was told I can save my recordings
I was told by customer service that I can save my recorded shows and download them into my new Genie.
Contributor
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2 Messages
I was told by customer service that I can save my recorded shows and download them into my new Genie.
Accepted Solution
Official Solution
litzdog911
ACE - Sage
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44.6K Messages
5 years ago
You were told wrong. So sad that DirecTV reps still can't answer this simple question. There is no way to transfer recordings from an old DVR to a new DVR. Saving those old recordings must be done the "old fashioned" way .... Recording them to a VCR, DVD Recorder, or PC with audio/video capture hardware/software. Your best bet is to view any valuable recordings before getting the new DVR. Many of your recordings might be available via OnDemand, or reruns.
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gjspas
Contributor
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2 Messages
5 years ago
How do I transfer them?
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