How do I report a bad technician?
How do I report a bad technician? Well he is a sub contractor. First he showed up over an hour late. The appointment was from 12 to 4 and he showed up at almost 6. Then the install required an under eves mount which he didn't have even though the work order stated the type of install and what was required. We were told he would be back with the mount just to receive an email stating the install had been completed. The next morning I called to find out what happened and was told the tech would be back out between 8 and 12. (I work nights so this didn't work for me.) But after spending 45 mins on the phone with 3 different people and most of it on hold. I stayed up waiting for the tech who never showed. My husband called when he go off work and they told him the tech would be out Friday between 4 and 6 the tech showed up at 7:15. It got worse from there. He tried to install it on the front of the house even though the dish would have had to point to the back of the house to be south facing and there where trees in the way. Plus my landlord didn't want it on the front of the house. After arguing with him for almost 5 min. my husband came out and told him he wanted it in the side of the house and just like that the tech did it. So finally the dish is up but when he ran the wires he did not ground the system stating "it shows you have the protection plan so it's okay". He removed the old wires and left them all over my yard and took the plug out to run his wires though and didn't put if back. so now there is a hole in my living room wall to the outside elements.