How to get in contact with someone at Directv to file a complaint
I had an installer come out to install service the other day. He left in the middle of the installation due to some technical issue at Directv. When I call Directv to have someone and finish the installation they refuse to complete the installation and when I tell them they need to remove the dish from my roof if they are not going to provide service they refuse to do that as well. When I ask to speak to someone in management or a consumer affairs department they refuse to transfer me. I've never experienced such horrible customer service. I experience the same thing when I try to email via the Directv website. So I am stuck with a dish on my roof and have no service and nobody will help. Does anyone have an email address or phone number directly to the corporate office where I can file a formal complaint? I have already filed a complaint with the FCC.