How to restore HD DVR's Internet Connection ?

Wants me to : Enter Network Name (SSID)

Enter : passphrase for WPA/WPA2

tried to put in account name and number in one place and password for att in the other one, Says neither one is valid. What goes on those two lines.

Responses

Accepted Solution

Official Solution

stuartsweet

Mentor

•

41 Messages

7 years ago

The network name is the Wi-Fi network you're connecting to, and the passphrase is what you type to connect to it. Sort of like if you're connecting to Wi-Fi on your phone.

0

Endofmyrope71

Contributor

•

2 Messages

6 years ago

What if it still doesn't connect to my internet? I've had mine since 7-9-16 and been connected maybe two days since then. At the end of my rope with customer service.

0

litzdog911

ACE - Sage

•

44.1K Messages

6 years ago

@Endofmyrope71, post back more details about your equipment ....

DVR model number?

How exactly are you connecting to the internet?

What error messages are you seeing?

0

HR54/200 is the reciever The error code is 71-306 It's a wireless connection. I ask when they came to install it if it had anything to do with my internet and was told no. If I had known I would have done things a little differently. After they were done with the install they ask for my password for Internet (didn't I ask that). I have att Internet and there are no problems there according to customer service. Considering paying to get out of contract or contacting an attorney.

0

DIRECTV Community Forums

Gidget62

How to restore HD DVR's Internet Connection ?

stuartsweet

Endofmyrope71

litzdog911

Endofmyrope71

Helpful Widget

Gidget62

How to restore HD DVR's Internet Connection ?

stuartsweet

Endofmyrope71

litzdog911

Endofmyrope71

Related Conversations

Helpful Widget