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Friday, August 10th, 2018 12:57 AM

I have a HR54-200 with a Sony XBR-65X930D Chat said i need additional equpment for 4k

Model HR54-200

Receiver 0239-1375-2384

error code 921


what the heck.... more equipment ? 


Accepted Solution

Official Solution

ACE - Sage


45K Messages

5 years ago

Is the HR54 your only DirecTV box?  For 4K video you need a C61K Mini Genie along with the HR54.  By itself, the HR54 cannot output 4K video.



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