Welcome to the DIRECTV Community Forums - connect with users, ask questions, and find answers!

JBonly's profile

Contributor

 • 

1 Message

Friday, August 10th, 2018 12:57 AM

I have a HR54-200 with a Sony XBR-65X930D Chat said i need additional equpment for 4k

Model HR54-200

Receiver 0239-1375-2384

error code 921

 

what the heck.... more equipment ? 

 

Accepted Solution

Official Solution

ACE - Sage

 • 

45K Messages

5 years ago

Is the HR54 your only DirecTV box?  For 4K video you need a C61K Mini Genie along with the HR54.  By itself, the HR54 cannot output 4K video.

 


NEED HELP?

New to the Community? Visit the Community How-To and Guidelines to get started.