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Katieme's profile

Contributor

Wednesday, November 13th, 2019 2:58 PM

Internal hard drive bad

Message on TV that hard drive failed. What needs to be done? Who do I contact to get the receiver box fixed?

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Official Solution

litzdog911

ACE - Sage

 • 

44.1K Messages

3 years ago


@Katieme wrote:

Message on TV that hard drive failed. What needs to be done? Who do I contact to get the receiver box fixed?


It's dead. They won't fix it. They'll replace it. Call DirecTV at 1 800 531 5000. The replacement is free if you have their Equipment Protection Plan, otherwise $20 for shipping. 

 


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