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CristiW's profile

Tutor

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2 Messages

Sun, Jun 19, 2016 9:06 PM

Local channels are gone

Help! We had a bad storm the other night and since then my local channels are gone. They don't show up on the guide at all. I have unplugged everything, pressed the reset button on the genie and even logged in online and sent a reset to my receiver. Nothing's working... Any idea how to fix this?

Accepted Solution

Official Solution

LowDownJ

Scholar

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55 Messages

6 years ago

Try repeating the satellite setup. If you have a HD receiver that can be done like this:

Menu > Settings & Help > Settings > Satellite > Repeat Satellite Setup > Select CONTINUE

 

If you have a SD receiver you'll have to go to this location in the settings: 

Menu > Parental, Fav's & Setup > System Setup > Satellite > Repeat Satellite Setup > Select CONTINUE

 

Let us know.

Accepted Solution

Official Solution

Tutor

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2 Messages

6 years ago

This worked!!!
satellite setup. If you have a HD receiver that can be done like this:
Menu > Settings & Help > Settings > Satellite > Repeat Satellite Setup > Select CONTINUE

Tutor

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4 Messages

6 years ago

Thanks, reset satellite and we now get local channels

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