Welcome to the DIRECTV Community Forums - connect with users, ask questions, and find answers!

lunarstark18's profile

Contributor

 • 

1 Message

Fri, Feb 22, 2019 3:28 PM

Missings my recordings playlist on GENIE

This morning all my recordings on my genie were gone but it still shows that I have 24% of recordings space left.  How do I get my stuff back?

Accepted Solution

Official Solution

litzdog911

ACE - Sage

 • 

43.7K Messages

4 years ago


@lunarstark18 wrote:

This morning all my recordings on my genie were gone but it still shows that I have 24% of recordings space left.  How do I get my stuff back?


First thing to try is resetting your Genie DVR using the red button near the access card (what Genie DVR model number do you have?).  

 


NEED HELP?

New to the Community? Visit the Community How-To and Guidelines to get started.
New to the Community? Visit the Community How-To and Guidelines to get started.