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D

New Member

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1 Message

Mon, Jun 20, 2022 3:28 AM

New Directv app doesn’t work properly

The new app will not set up a recording to my DVR’s. The old app sets recording just fine. The new app will not let me see my playlist from my DVR’s. Again the old app shows me my playlist just fine. I tried to upload a screenshot of the unknown error when setting up a recording but there is some kind of error in this messaging application. 

shannon02

ACE - Expert

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16.3K Messages

6日前

The not being able to setup recordings is a new bug you have now reported, the other bug is known here, continue using the old app until DTV fixes them.

litzdog911

ACE - Sage

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42.8K Messages

5日前

Use the DirecTV on the Go App.

Mentor

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104 Messages

5日前

also only supports wifi.  doesn't find receivers wired to Gateway, even though on my DTV acct. :(

DIRECTVhelp

Community Support

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15.6K Messages

5日前

Hello @merlin88merlin, we're still working on ensuring all the required updates for our new mobile app are successfully applied.

Thanks for highlighting what's happening with the receivers wired to gateway. We'll pass along this information to the team in charge.

In case you have more questions about our services, please send us a message from your DIRECTV Message Inbox (It's the chat icon next to the bell icon in the upper right corner of the Forums), we'll be here to help.

Alejandro, DIRECTV Community Specialist

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