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maddenkfm's profile



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Monday, September 17th, 2018 7:25 AM

On Demand NEVER satisfactory

After several years of this I"m finally frustrated enough to actually say something.   I don't care what time it is, how many times I "reboot", I have a NEW wireless router and my TV connections have repeatedly been checked,   I had technicians here three days just a few months ago almost totally rewiring, and one at the end making sure the connections for the tv were correct....and still Direct TV's supposed "on demand" is crap...it's a rip.   Right now I"m getting "Sorry! We have no programs at this time that match the filter you selected.".. HUH... I USED YOUR SEARCH.. I didn't enter any search query. I CLICKED THE STUPID REMOTE THROUGH THE items on the screen.      My suggestion... FISH OR CUT BAIT.... make it work or remove it.   I suggest the "make it work" as I'm finding more and more people cutting the cord  because of stuff like this.... 

Accepted Solution

Official Solution


Community Support


17.2K Messages

5 years ago

Hello @maddenkfm,


Check to make sure that your receiver is not losing connection to your internet. To check your internet connection Press the dash (-) button on the remote. If you see Not Connected, perform the following: using the remote go to Menu > Settings & Help > Settings > Internet and select Reconnect Internet.


Additionally, you can find more troubleshooting steps by using our DirecTV Troubleshooting support article. We hope this helps!


James C., AT&T Community Specialist


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