On Demand NEVER satisfactory
After several years of this I"m finally frustrated enough to actually say something. I don't care what time it is, how many times I "reboot", I have a NEW wireless router and my TV connections have repeatedly been checked, I had technicians here three days just a few months ago almost totally rewiring, and one at the end making sure the connections for the tv were correct....and still Direct TV's supposed "on demand" is crap...it's a rip. Right now I"m getting "Sorry! We have no programs at this time that match the filter you selected.".. HUH... I USED YOUR SEARCH.. I didn't enter any search query. I CLICKED THE STUPID REMOTE THROUGH THE items on the screen. My suggestion... FISH OR CUT BAIT.... make it work or remove it. I suggest the "make it work" as I'm finding more and more people cutting the cord because of stuff like this....
5 years ago
Check to make sure that your receiver is not losing connection to your internet. To check your internet connection Press the dash (-) button on the remote. If you see Not Connected, perform the following: using the remote go to Menu > Settings & Help > Settings > Internet and select Reconnect Internet.
Additionally, you can find more troubleshooting steps by using our DirecTV Troubleshooting support article. We hope this helps!
James C., AT&T Community Specialist