Welcome to the DIRECTV Community Forums - connect with users, ask questions, and find answers!

M

New Member

 • 

2 Messages

Sat, May 14, 2022 2:45 PM

Picture/sound to the TV disruption

While watching TV through the satellite receiver, lose picture and sound for a few seconds; then returns. This occurs randomly and repeats within several seconds. As I've performed receiver resets, this now just continues. As I've checked all the cables, I'm assuming the receiver has become "flaky". Can this be repaired or replaced? 

TexasBrit

ACE - Expert

 • 

13.7K Messages

13日前

what model of satellite receiver is this?

New Member

 • 

2 Messages

13日前

HR54-500

DIRECTVhelp

Community Support

 • 

15.3K Messages

13日前

Hey @mregello, we want to make sure you enjoy the best video and sound quality.


Let's meet in a Direct Message to take a closer look on this. Please check your DIRECTV Message Inbox (It's the chat icon next to the bell icon in the upper right corner of the Forums)


Sebastian, DIRECTV Community Specialist


NEED HELP?

New to the Community? Visit the Community How-To and Guidelines to get started.
New to the Community? Visit the Community How-To and Guidelines to get started.