Welcome to the DIRECTV Community Forums - connect with users, ask questions, and find answers!

stangi's profile

Tutor

 • 

4 Messages

Sunday, January 14th, 2018 1:09 AM

Poor receiver performance

My receiver is really slow when opening/closing screens, such as the guide or the list ( 10-15 seconds).

Accepted Solution

Official Solution

shannon02

ACE - Expert

 • 

17.4K Messages

5 years ago

Have you reset it with the red button behind the access card door or on the side?

Tutor

 • 

4 Messages

5 years ago

Yes, thanks. That's always my first step.
shannon02

ACE - Expert

 • 

17.4K Messages

5 years ago

You can try a search for     clearmybox     that will dump the guide and some other things, it will take a day or 2 for the guide to rebuild, any programs set to record will.

Tutor

 • 

4 Messages

5 years ago

Thanks.Do you mean a "Smart Search"? If so, nothing was found.

shannon02

ACE - Expert

 • 

17.4K Messages

5 years ago

No spaces  clearmybox then select, the receiver will reboot

Tutor

 • 

4 Messages

5 years ago

I'll give that a shot a little later, thanks.

NEED HELP?

New to the Community? Visit the Community How-To and Guidelines to get started.
New to the Community? Visit the Community How-To and Guidelines to get started.