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New Member

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2 Messages

Thu, Nov 25, 2021 3:44 PM

receiver unable to download

cannot get on  demand programming 

litzdog911

ACE - Sage

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40.8K Messages

2 d ago

More details please ....

DVR/Receiver model number?

On-screen error messages?

Did this ever work for you?

Type of internet connection?

New Member

 • 

2 Messages

17 h ago

We just replaced our receiver in September due to problems with recorded playback hiccuping and losing audio intermittently. The new one is an HR44-500.

The only on screen message we get is one telling us that the on demand program is waiting to download and our receiver is not able to download now, and it will take about 3 hours to get whatever to record. This is only happening with recording on demand programs. Never had this happen before but don't use on demand much. We do not have a bunch of stuff recorded so it is not due to lack of space. Our internet is WI-FI from Century Link. I have now pretty much exceeded all the techie ability I possess.

Thanks


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