Contributor
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1 Message
Recordings gone after this latest update July 7 2019
All my recordings were gone today. The DVR was updating when I turned it on and when it came back they are gone. I have reset the DVR and nothing Please help
Contributor
•
1 Message
All my recordings were gone today. The DVR was updating when I turned it on and when it came back they are gone. I have reset the DVR and nothing Please help
Accepted Solution
Official Solution
goldw1800
ACE - Professor
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1.9K Messages
4 years ago
Nor -Have I - I was responding to the information given - I would suggest you have the DVR replaced as that may be a sign the HD is failing so DO not waste time saving anymore show to it and start fresh with a New unit -1-800-531-5000
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goldw1800
ACE - Professor
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1.9K Messages
4 years ago
Were you using the internal HD of the receiver? or did you have a Larger External Drive you were using? If your using the Internal HD - then the only way to get recording back are to re-record them at a latter time. Can you record a Show since the update?
If you were using a Larger External Drive - Unplug the receiver (POWER up) the external drive connected to the receiver -Then Plug the receiver back in and power it up -it should see the External drive with your old recordings on it.
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tbeasl38
Contributor
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1 Message
4 years ago
It is the internal drive, kinda hard to re-record them when most of them were TV shows that won't repeat. I have never had this happen due to an update before
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