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thewearytraveler's profile

Contributor

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2 Messages

Sun, Apr 6, 2014 7:44 PM

remote code update for Hisense TV

When is Directv going to update the remote codes for the newer TV's. I have a Hisense Ultra hd XT880WUS 55" and my genie remote can't find an appropriate code to operate the volume and power so I have to use 2 remotes. Why isn't there a way to put in specific codes in the remote setup menu, only the receivers pre-programmed codes that won't work

DIRECTVhelp

Community Support

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12.1K Messages

7 m ago

@gwenmelofsky, we are here to help you program your RC66X remote  to your 59" Hisense Roku TV.

 

Choose the device (TV, audio, DVD) you wish to program. If you don’t see your TV or device listed, use the code lookup tool to find the 5-digit code.

 

Learn how to set up a Universal remote to control your devices and change the input source.

 

Troubleshoot your Universal remote control. Try some helpful tips to fix it or order a replacement.

 

Let us know if you need further assistance

 

Bolanle, AT&T Community Specialist.

DIRECTVhelp

Community Support

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12.1K Messages

18 d ago

Hi there @Grc, thanks for reaching us.


We are here to help you with you DIRECTV Rc66x remote control.

Have you tried to pair remote with your receiver? If not, you can try this steps:


  1-Point the remote at your Genie, Genie Mini, or Wireless Genie Mini.
  2-Press and hold MUTE and ENTER at the same time on your remote.
  3-The screen displays Applying IR/RF Setup. The remote is synced.


You can also check here to find more information about how to fix your remote control, please let us know how it goes.


John, DIRECTV Community Specialist


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