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hhimka's profile

Contributor

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1 Message

Sat, Apr 29, 2017 4:41 AM

remote not connecting with receiver

for the last 2 days, my remote is not communicating with my receiver. the remote will only turn the tv on and off. I have change the batteries in the remote, reset my receiver twice, and still no change. How do fix this issue?

 

Holly

 

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Accepted Solution

Official Solution

litzdog911

ACE - Sage

 • 

40.8K Messages

5 y ago

If it's an RC7x model remote, try resynchronizing by pressing the remote's MUTE + ENTER buttons for several seconds and follow the on-screen instructions. 

 

See the tips here .... http://soc.att.com/2iBrdKh

 

Contributor

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1 Message

5 y ago

Worked out perfectly, back in business.

New Member

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1 Message

2 m ago

remote is not working with receiver

DIRECTVhelp

Community Support

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12.1K Messages

2 m ago

Hi @handyman43! Here to help.

We want to take a deeper look into this, please create a new post so we can better assist you.

We look forward to hear from you!

Daniela, DIRECTV Community Specialist 


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