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Thursday, January 21st, 2016 2:56 AM
6 years ago
7 years ago
If you have Protection Plan, replacements are free. Otherwise they are $15 for Genie and White Universal Remotes, $25 for RF White Universal. You can also try checking third party sites such as Amazon or eBay to see if they have anything cheaper.
Why is it so difficult to find out how to replace a remote? How do I know what kind of remote I have? Do I have a protection plan? We've been loyal customers for so long I don't even know.
ACE - Expert
The remote model number is on the front upper left corner and the basic protection plan is $7.99 a month and should show on the bill and your online account.
You own everything but the receivers.
My remote in my bed room does not work. It lights up but some buttons don't work. What do I have to do to get a new one?
ACE - Master
remotes are cheap on amazon
@shortyr07 call DIRECTV to request a replacement remote, free with protection plan, otherwise $15. However you may be able to find them cheaper on eBay or Amazon
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