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J

New Member

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1 Message

Sun, Oct 24, 2021 8:46 PM

TV goes to Mute when paused

When we pause on live TV the system goes mute and sound will not resume until the unite is restarted

DIRECTVhelp

Community Support

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12.1K Messages

1 m ago

Hi @JSBreed, let's work on a fix.

If you have our DIRECTV satellite service, please click here to check on possible solutions. If you're using DIRECTV STREAM, go here to fix issues with the app or the DIRECTV STREAM device.

Let us know how it goes. We're here to help.

Rafael, DIRECTV Community Specialist

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