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M

New Member

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2 Messages

Tue, Oct 19, 2021 5:04 PM

Upgrading to DVR

Does the equipment come when you upgrade to DVR?

shannon02

ACE - Expert

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15.3K Messages

1 m ago

In most cases an upgrade requires a tech visit and they bring the equipment.

DIRECTVhelp

Community Support

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12.1K Messages

1 m ago

Hi @murphy519774 let's get you some answers

When an upgrade is requested a technician is sent to your house with the new equipment to install it

If you have any other questions or want to upgrade your receiver, just let us know. We'll be happy to help.

Laura, DIRECTV Community Specialist
Juniper

ACE - Expert

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14K Messages

1 m ago

@murphy519774 

Upgrade require a tech install, except in rare cases depending on your setup. As such the tech brings the required equipment.

What are the models of each box you have now? Best to get guidance before calling to place the order.


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