Contributor
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Why do I need an equipment protection plan?
With this service I rent the equipment.. what is covered if something happens to boxes or dish, etc
They added protection plan onto bill..why do I need this it seems equipment should be covered if I am paying already to rent the equipment?
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Official Solution
litzdog911
ACE - Sage
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44K Messages
7 years ago
DirecTV has a support model similar to many other service providers. You can pay a monthly support for their Equipment Protection Plan, which covers any problems with your Receivers, DVRs, dish, cabling, etc with zero cost to you for a site service visit. Or you can pay a "per incident" fee, typically $20 for exchanging a defective DVR/Receiver, or $50 for a site service visit. Your choice.
They also offer a higher cost Protection Plan Premier that covers your TV and other AV equipment.
More info here:
http://www.directv.com/technology/protection_plan
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shannon02
ACE - Expert
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17.3K Messages
7 years ago
You own everything but the receivers to maintain and repair.
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