K

New Member

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1 Message

Tue, Oct 19, 2021 2:59 PM

Account

Hi I had lost my wallet and barely got my new card last week and I forgot to update my card. Now my account is closed and it says you guys aren’t accepting new accounts, I’ve been a member since the att now app had just started I really need my cable back on. 

bcbsncjlj

ACE - Expert

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829 Messages

2 m ago

There are no "you guys" here! This is just an open community forum of subscribers - not support. No one here has access to accounts. You need to contact support and discuss with a support rep. Select Help at the bottom of this page and then your service.

Ludwick577

New Member

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548 Messages

2 m ago

I find it hard to believe Directv Stream isn't taking new customers. lol

bcbsncjlj

ACE - Expert

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829 Messages

2 m ago

Stream is - the OP had a discounted grandfathered plan and lost it. No longer available so the OP will have to get the more expensive service now.


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