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New Member

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1 Message

Sun, Oct 17, 2021 12:03 AM

Charged HBOMax but ATT plan included it free

I haven't paid close attention. ATT/DirectTV plan should, according to ATT internet package, include HBOMax. I originally signed up for TV/Internet through ATT, not DirectTv. However for the past few months I've been paying for HBOMax apparently on the TV/DirectTV Portion of my bill despite it should be free based off internet plan.

Requesting refund for those months or clarification on why I was paying for HBOMax when ATT plan said it was included. I have since cancelled the "HBO Max Addon" in the DirectTV website. Appreciate the clarification.

Jeffster

ACE - Professor

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50 Messages

2 m ago

Try posting in the HBO Max forum

https://forums.att.com/categories/account-billing/5ea343d3044204262949331f

This is the DirecTV Stream forum which is a streaming service.


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