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J

New Member

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2 Messages

Sun, Sep 12, 2021 11:03 PM

I keep getting a "It's not you, it's us" error when I try to log into Sunday Ticket

On reddit I saw that maybe you have to add @DTV to the email, but that doesn't work for me.

DIRECTVhelp

Community Support

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11K Messages

1 m ago

Hi @JerodMayo Thanks for reaching out.


Please share with us what type of NFL subscription do you currently have, also where are you trying to log in.


We're here to help


Katherine, DIRECTV Community Specialist

New Member

 • 

2 Messages

1 m ago

Hi, I'm actually all set.  After about 30 minutes of trying, immediately after posting this, I was able to log on.

DIRECTVhelp

Community Support

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11K Messages

1 m ago

@JerodMayo, we're glad to read that you were able to login!


We appreciate the update. Thank you for contacting DIRECTV.


Katherine, DIRECTV Community Specialist


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