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C

New Member

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2 Messages

Sun, Sep 26, 2021 8:58 PM

Service

I have AT&T TV, but this past bill was auto paid to DirecTV and was much higher. I was paying $87 monthly for service, but this DirecTV auto payment was approximately $140. I did not authorize this change or increase in amount. Please advise what is going on. 

bcbsncjlj

ACE - Expert

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565 Messages

1 m ago

This is only a open subscriber/user community forum . No one here has access to accounts. You need tp contact support directly with your issue.

Juniper

ACE - Expert

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13.9K Messages

1 m ago

Compare the prior bill to the current one. Look for past due, discounts ending, or one-time charges.

Also AT&T TV / AT&T TV NOW rebranded to DIRECTV STREAM because of the new co-owner. It is understandably causing confusion, just like when it was first branded as DIRECTV NOW.

Beyond that you must call DirecTV/AT&T as this is a public forum of other customers, not official support.

New Member

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2 Messages

1 m ago

Answer received, thank you. Moderator, please close/delete this post.



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