Cannot Cancel My NFL Sunday Ticket
I was notified via email that NFL Sunday Ticket is renewing my subscription without my authorization and I am attempting to cancel.
I follow the directions on the website www.nflsundayticket.tv and it allows me to log into direct TV. Once I log in I immediately receive this message and am logged out:
"We noticed that your account doesn’t include TV service. If you’re interested in a TV product, please visit directv.com. To manage an AT&T product, please log in to att.com. This window will log you out momentarily."
I called the customer support line and they cannot cancel the service for me online. Instead their only recourse is to wait to get charged and challenge my credit card company. Is that really the best option?