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New Member

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2 Messages

Tue, Jul 26, 2022 6:15 AM

Cloud dvr Spanish auidio

My cloud dvr is recording the Spanish audio of a show I record weekly. How do I fix this?

Accepted Solution

Official Solution

GTyz

New Member

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123 Messages

2 m مضت

This has been reported on Reddit and here at the Forums for the past 2 weeks. The workaround is to switch audio to Alternate, then back to Default. The alternate is in Spanish, Default is in English. Somehow something is happening on Apple - unsure about Roku/Fire but seems you're using those. I wasn't able to reproduce on Osprey. Hope this helps @PDbx22 

litzdog911

ACE - Sage

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43.3K Messages

2 m مضت

What channel?

What show?

When did the problem start?

What streaming device are you using?

New Member

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2 Messages

2 m مضت

USA Monday Night Raw 8p Eastern time... 

The problem started 2 weeks ago. I use a Roku in the living room and firestick in the bedroom. Would deleting the record and setting it up from my phone make a difference? Just seems like I should be able to adjust this in settings, but I dont see any option for that.

DIRECTVhelp

Community Support

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16.4K Messages

2 m مضت

Hi @PDbx22, thanks for bringing this to our attention. 

At the moment this situation has been reported, and our team is already working towards a resolution. Hang tight. 

We're here to help. 

Camila, DIRECTV Community Specialist 


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